Shipping Policy
At Wallow, we understand how important it is for you to receive your order quickly and reliably. That’s why we’ve designed a shipping process that’s simple and efficient.
Processing Time
- All orders are processed within 1-2 business days (excluding weekends and holidays).
- You’ll receive a confirmation email with your tracking number as soon as your order is shipped.
Shipping Options
We offer the following shipping options:
- Standard Shipping: 3-5 business days
- Expedited Shipping: 1-3 business days
- International Shipping: 7-15 business days (availability depends on your location)
Shipping Costs
- Shipping costs are calculated at checkout based on your chosen shipping method and location.
- Enjoy free standard shipping on orders over $60 (U.S. only).
International Shipping
- Duties and taxes for international orders are the responsibility of the buyer. Please check your local regulations before placing an order.
- We currently ship to Canada and Mexico, with more locations being added soon.
Order Tracking
Once your order ships, you’ll receive an email with tracking information. Use this to track your package every step of the way.
Shipping Delays
While we strive to meet delivery estimates, unforeseen delays (e.g., weather, customs) may occur. If you experience any issues with your shipment, please contact us at info@wallowbaby.com or give us a call at 1 (469) 465-5479.
Contact Us
Have questions about your shipment? Our friendly support team is here to help. Reach out at nfo@wallowbaby.com or give us a call at 1 (469) 465-5479.